Refund Policy

we take great pride in the quality of our scissor and clipper sharpening services. We strive to provide excellent service and customer satisfaction. However, due to the nature of the services we offer, our refund policy is as follows:

1. Completed Services
Once the sharpening service has been completed, we do not offer refunds. This is because the process involves the handling and restoration of your personal equipment.

2. Unsatisfactory Service
If you feel that the sharpening service did not meet your expectations, please contact us within [insert number of days, e.g., 7 days] of receiving your equipment. We will review the issue and work with you to find a satisfactory solution, which may include re-sharpening the equipment at no additional charge or offering an alternative resolution.

3. Damaged Equipment
If we determine that your equipment was damaged beyond repair during the sharpening process (due to our mishandling or an unforeseen issue), we will contact you to discuss the matter. In such cases, we will either replace the equipment or offer a partial or full refund depending on the circumstances.

4. Shipping Fees
Refunds do not apply to shipping fees. Shipping costs, both to and from our facility, are the responsibility of the customer unless we are at fault for damage or other errors.

5. Cancellations
If you wish to cancel your order before the sharpening process has been started, please notify us as soon as possible. If the service has not yet begun, we will refund the full amount of the sharpening service (excluding shipping costs).

6. Refund Process
Once your refund request has been approved, we will process it within [insert number of days, e.g., 7-10 days]. Refunds will be issued to the original method of payment.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [insert contact details]. We are here to ensure your satisfaction.

By using our services, you agree to the terms of this refund policy.